ARMÉ Terms of Service

Booking Fees

To secure your appointment time and ensure our team is prepared for your visit, a non-refundable booking fee is required at the time of booking. Booking fees vary based on the service and are applied toward the total cost of your scheduled service.

• Facial Balancing: $500 booking fee
• Injectable Appointments: $100 minimum booking fee
• Microneedling, Chemical Peels, DiamondGlow : $100.00 minimum booking fee
• Facial Services: 50% minimum booking fee
• Medical Appointments, including Weight Loss, IV Hydration & Sports Physicals: $50 minimum booking fee
• Laser Services: $50 minimum booking fee
• Massage & Headspa Services: 50% of the total service price is required at the time of booking

For Massage Headspa and Facial services, the 50% booking fee is credited toward your service, with the remaining balance due at the time of your appointment.

Your booking fee reserves your appointment time and ensures that our staff, treatment room and equipment are prepared specifically for your arrival.

Stacks & Package Appointments

ARMÉ Stacks are curated packages that combine multiple services into one scheduled experience.

Because a Stack reserves multiple services, providers, treatment rooms, equipment, and an extended block of appointment time, the full Stack package price is required at the time of booking.

A Stack is considered one package appointment, rather than multiple individual services.

The full Stack package payment secures the entire scheduled experience and is subject to the cancellation and rescheduling requirements outlined below.

Stack Cancellations & Rescheduling

A minimum of 48 hours’ notice is required to cancel or reschedule a Stack.

Cancellations or rescheduling requests received with less than 48 hours' notice, no-shows, or arrivals more than 10 minutes late may result in the forfeiture of the full Stack package payment.

Because the entire Stack experience has been reserved specifically for the client, individual services within a Stack may not be canceled separately while retaining the remainder of the package.

Stack packages are non-refundable, non-transferable, and may not be separated into individual services or exchanged for other services, unless otherwise specified in the package terms.

If ARMÉ needs to modify or reschedule a Stack due to provider availability, medical considerations, or other circumstances, ARMÉ will work directly with the client to determine an appropriate alternative.

Multiple Individual Services

When a client schedules multiple individual services on the same day that are not part of a designated ARMÉ Stack, the applicable booking fee for each individual service is required at the time of booking.

Each individual service remains subject to its applicable booking fee and cancellation requirements.

ARMÉ Stacks are excluded from this section and are subject to the separate Stack & Package Appointments policy above.

Cancellations & Rescheduling

We understand that unexpected circumstances may arise and you may need to cancel or reschedule your appointment. We kindly ask that you provide at least 48 hours’ notice so that we have an opportunity to offer your appointment time to another client.

When at least 48 hours’ notice is provided, your booking fee may be applied toward a rescheduled appointment.

If less than 48 hours’ notice is provided, you no-show, or you arrive more than 10 minutes late, your booking fee will be forfeited.

Facial Balancing: The full $500 booking fee will be forfeited when the cancellation policy is violated.

For appointments requiring a $100 booking fee, the entire $100 booking fee will be forfeited. No additional cancellation fee will be charged.

For appointments requiring a $50 booking fee, the $50 booking fee will be forfeited. No additional cancellation fee will be charged.

Membership Appointments

ARMÉ Members may not be charged a booking fee when appointments are scheduled directly through our team. A booking fee will apply when a service is scheduled online.

For cancellations with less than 48 hours’ notice, no-shows, or arrivals more than 10 minutes past the scheduled appointment time, $100 per scheduled service will be deducted from the member’s wallet.

If sufficient wallet funds are not available, the applicable cancellation fee will be deducted from available services, package vouchers or other wallet credits equal to cancellation fee as stated in ARMÉ policy.

Multiple Services

When multiple services are scheduled together, cancellations with less than 48 hours’ notice, no- shows, or arrivals more than 10 minutes past the scheduled appointment time will result in a $100 cancellation fee per scheduled service, less any applicable booking fee already paid.

How to Cancel

To ensure your cancellation is properly documented, you must speak directly with a member of the ARMÉ team or cancel through our online booking system.

Messages sent through Facebook Messenger, Instagram, or other social media platforms do not constitute official cancellation notice.

Leaving a voicemail or sending an email does not constitute official cancellation notice.

Late Arrivals

Please arrive 15 minutes prior to your scheduled treatment to allow time to complete any required intake forms.

Clients receiving facial or injectable services should arrive makeup-free.

Arriving late may shorten your treatment time. Your appointment will still end at the originally scheduled time, and the full service price will apply.

Arrivals more than 10 minutes past the scheduled appointment time are considered a late cancellation and may result in forfeiture of the booking fee.

Service Refund Policy

THERE ARE NO REFUNDS FOR SERVICES THAT HAVE ALREADY BEEN PROVIDED.

Package Pricing

To receive package pricing, payment must be made at the time of the first treatment or purchase.

Package pricing is non-refundable, non-returnable and non-transferable and may not be applied to other treatment areas or services.

Package expiration dates are determined by the terms stated at the time of purchase. Any unused services remaining after the package expiration date will be forfeited.